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Its important to have realistic expectations of any product you purchase and to understand the exact conditions of any warranty offered.
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The Water Tank Group is a division of the Association of Rotational Moulders Australasia" the industry body that represents manufacturers of polyethylene water tanks. We encourage consumers to take a balanced approach when considering warranty periods; polyethylene is a long lasting material so try not to be distracted by promises of extended warranties. The most important issue you’ll consider is if the tank you are buying is a product that has been well made by a reputable manufacturer so you never have to make a warranty claim. Most very long tank warranties have stringent conditions for you to be able to make a claim and the most important of these is your proof of purchase. MAKE SURE you keep these records safe. It’s also vital to understand that while poly tanks can be easily moved and installed without the help of a professional most warranties will be voided if a tank is transferred to another location or not installed and maintained correctly. There are very strict guidelines in both Australia and New Zealand for companies who provide guarantees or warranties with their products. As a buyer you can ask the weight of the tank that you are hoping to buy which will help you to compare how much material has gone into the product and give some indication of its strength. With plastic tanks it is important that the walls are thick and strong and that light cannot penetrate the material. To guarantee quality consumers should also ask if their tank is made to AS/NZS 4766:2006 (the Australian & New Zealand Standard for Polyethylene Water Tanks). Companies who manufacture to this standard regularly test their products to ensure the highest possible quality. Before you’re seduced by infinitely long warranty periods ask how any warranty claim will be handled by the company and for a clear statement of what is and isn’t covered. And of course ask if your tank manufacturer is a member of their industry organization … to find out if they are check the member’s area or call The Water Tank Group on 07 3812 1450. |
